General Provisions

To use Flatioo services, you must be a natural person aged at least 21 and legally capable of entering contracts under Singapore law.

Users below the age of 21 are prohibited from accessing Flatioo's legal apartment purchase support services.

You agree to use the services only for lawful purposes in compliance with all applicable Singapore regulations.

The services are intended for residents and entities in Singapore and may not be available elsewhere.

Creating an account enables you to access personalized legal support and manage your transactions through Flatioo platform.

You are responsible for providing accurate and complete information during account registration and keeping it updated.

Safeguard your account credentials and notify Flatioo immediately if you suspect unauthorized use.

Accounts are personal and non-transferable without prior written consent from Flatioo.

Please report any suspected account compromise promptly so we can assist in securing your information.

Flatioo may suspend or terminate your account for violations of these terms or suspicious activities.

Flatioo provides professional legal support services for apartment purchases including document review, legal advice, and transaction assistance tailored for Singapore.

Service features and offerings may evolve. We will notify users of significant changes affecting their use.

While we strive for continuous availability, service interruptions may occur due to maintenance or unforeseen events.

Users must adhere to the following rules to maintain a safe and compliant environment on Flatioo platform.

• Do not submit fraudulent or misleading information during transaction processes.
• Refrain from unauthorized sharing of confidential legal documents accessed via Flatioo.
• Use the service solely for legitimate apartment purchase purposes.
• Respect the intellectual property rights of Flatioo and third parties.
• Avoid engaging in activities that could compromise the security or integrity of Flatioo’s systems.
• Comply with all applicable laws and regulatory requirements while using the services.
• Report any suspicious or illegal behavior witnessed on the platform promptly.

Users may submit content during service use, which must conform to applicable laws and these terms.

Users retain ownership of their submitted content but grant Flatioo a license to use it for service provision.

By submitting content, you allow Flatioo a worldwide, non-exclusive, royalty-free license to utilize the material as necessary.

Users are solely responsible for their content and any legal consequences arising from it.

Flatioo reserves the right to remove any content deemed inappropriate or violating these terms without prior notice.

All intellectual property rights in Flatioo’s website, branding, and materials remain with Flatioo or its licensors.

• Do not copy or reproduce content without written permission.
• Do not use Flatioo’s activity in ways that may confuse or deceive others.
• Do not create derivative works based on Flatioo proprietary content without authorization.

Certain enhanced legal support services are available for a fee, providing additional value and expertise.

Fees for paid services are disclosed clearly on Flatioo’s platform and are subject to change with notice.

Payments must be made using accepted methods before service provision commences.

Subscriptions to ongoing support services are available and can be managed through your account settings.

Refunds are considered on a case-by-case basis in line with the nature of the paid service received.

You may cancel paid services following the terms agreed during registration, with certain conditions applied.

Applicable taxes based on Singapore regulations will be added to service fees where relevant.

Price adjustments will be communicated in advance and will not affect services already paid for.

Failure to pay for services may result in suspension or termination of access.

Flatioo provides its services on an 'as is' basis and does not make assurances regarding specific outcomes of apartment purchase transactions.

Our liability is limited to the maximum extent permitted by Singapore law and excludes indirect or consequential losses.

We are not responsible for services or content provided by third parties integrated or linked with Flatioo.

Flatioo may terminate your access to services for cause, including breaches of these terms or illegal conduct.

On termination, your right to access services ceases and any prepaid fees will be handled as per cancellation policies.

Your use of Flatioo is subject to our Privacy Policy which details how personal data is collected and processed.

You consent to receive electronic communications related to Flatioo services including updates, notices, and marketing.

Flatioo may revise these terms and will provide notice by posting updates on the website prior to their effective date.

These terms are governed by the laws of Singapore and you consent to exclusive jurisdiction of Singapore courts for disputes.

Disputes will be resolved through negotiation or mediation prior to any legal proceedings, seeking practical resolutions.